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Hospitality

Hotel Wi-Fi Coverage Solution

Full-coverage hotel wireless network with guest portal, VLAN segmentation, and centralized management

Hotel Wi-Fi Coverage Solution

The Challenge

Hotels need reliable, high-speed Wi-Fi across hundreds of rooms, public areas, and staff zones. Guest expectations are rising — poor Wi-Fi directly impacts reviews and bookings. Meanwhile, IT teams need simple management tools that scale without dedicated on-site engineers.

Network Architecture

Network Architecture

Internet Core Switch PoE Switch PoE Switch PoE Switch Room AP Room AP Room AP Lobby AP Restaurant Conf AP Pool AP Guest Rooms Lobby & F&B Conference

Our Approach

MossLink's hotel Wi-Fi solution combines ceiling-mounted access points with managed PoE switches and centralized cloud management. Dedicated VLANs separate guest, staff, and IoT traffic. A captive portal provides branded guest login with tiered bandwidth options.

The Challenge

Modern hotel guests expect seamless, fast Wi-Fi throughout the property. A single dead spot in a guest room or a slow connection in the lobby can result in negative reviews. At the same time, hotels need secure, segmented networks for POS systems, CCTV, staff communications, and IoT devices like smart locks and thermostats.

Traditional consumer-grade routers cannot handle the density, range, or management requirements of a multi-story hotel. Enterprise solutions exist but often come with prohibitive costs and complexity.

Our Approach

MossLink designs hotel Wi-Fi networks using a layered architecture:

Guest Room Coverage: MKL-AP2400 ceiling APs are deployed in hallways, with each unit covering 2-4 rooms depending on wall construction. For premium suites, in-room APs ensure dedicated bandwidth.

Public Areas: MKL-AP3600 tri-band APs handle high-density zones like lobbies, restaurants, and conference halls where hundreds of simultaneous connections are common.

Network Backbone: MKL-SW8P and MKL-SW16P PoE switches power all access points through a single cable per device, drastically reducing installation cost and time.

Management: All devices are managed through a centralized cloud platform with real-time monitoring, automated channel optimization, and one-click firmware updates across the entire property.

Network Segmentation

VLAN configuration separates traffic into isolated zones:

  • Guest network with captive portal and bandwidth management
  • Staff network with internal resource access
  • IoT network for smart locks, thermostats, and building automation
  • POS and payment network for PCI compliance
  • CCTV network for surveillance cameras

Results

Hotels deploying MossLink infrastructure report full property coverage, simplified management, and significant cost savings from PoE-powered single-cable AP installations. The branded captive portal becomes an additional touchpoint for guest engagement and upselling premium bandwidth tiers.

Results

  • Full coverage across guest rooms, lobby, conference halls, and pool areas
  • Guest satisfaction scores improved through reliable, fast connectivity
  • Branded captive portal with customizable splash page
  • VLAN isolation secures POS systems, CCTV, and internal networks
  • Cloud management enables remote monitoring and firmware updates
  • PoE-powered APs reduce cabling cost by 40% vs traditional wiring

Products Used in This Solution

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