Contact Us

Email and form submissions receive a reply within 24 hours on business days. WhatsApp messages are typically answered within 2 hours during business hours (9 AM–6 PM CST, Monday–Friday). Urgent requests marked as such are prioritized.

For the fastest response, include: the product model or category you are interested in, estimated quantity, your target market or country, any customization requirements (branding, firmware, packaging), and your project timeline. This lets our team prepare a complete quotation in the first reply.

Yes. Sample orders of 1–5 units ship within 5–7 business days. Sample pricing is available at list price. Once you confirm your production order (MOQ 100 units for standard models), sample costs are credited toward the bulk order.

Yes. We provide full OEM/ODM services: custom firmware with your management platform, white-label branding on enclosures and packaging, custom hardware modifications, and CE/FCC certification for your target markets. Minimum order is 100 units for branding, 500 units for hardware changes.

We ship factory-direct to over 40 countries across Asia, Europe, North America, the Middle East, and Africa. Shipping options include sea freight, air freight, and express courier (DHL, FedEx). We handle export documentation and can ship DDP or FOB Shenzhen.

Sample orders of 1–5 units ship for evaluation. Standard production orders start at 100 units with stock configurations; custom hardware or firmware modifications typically start at 500 units. Lead time is 15–30 days for stock configurations.

Yes. Our factory is in Qinghu Science and Technology Park, Shenzhen. We welcome on-site visits by appointment and can arrange a live video walkthrough of the production line and QC process for remote buyers.